Transportation FAQ's

Answer: 610-861-0360 – Transportation's Customer Service Department.

Answer:

For all after-hours questions, please use the following:

• If you need to change your address or are requesting an alternate pick up or drop off, please contact your child's school.
• If you wish to speak to someone, please call during our regular business hours, or leave a voicemail message at our main line, 610-861-0360, and we will contact you within two (2) business days.
• You can always e-mail your questions or concerns at any time to (routing general mail box?). Your email will be answered within two (2) business days.
• Please remember to provide your child's name, school, and a phone number in your email or voicemail message.

We look forward to serving you.

Answer: See the bus conduct page for the rules of behavior.

Answer: If your child is enrolled by May 15, you will receive a letter, via US Mail, two weeks prior to the start of school with the information.

If your child is enrolled after May 15, you will be notified by phone or mail as your bus stop assignment information becomes available. It may be two to three weeks after the start of school.

Answer: Yes. Please contact your school to follow the process for approval. Upon approval by the Transportation Department, you will be notified when, and if, the route can be set up.

The addresses have to be consistent 5 days per week. The alternate pick up or drop off address must be in your attendance area. You must be eligible for transportation based on your home address, not the alternate address.

Answer: No. 

Answer: See the Transportation Eligibility page.  Or you may:

• Contact Transportation's Customer Service Department at 610-861-0360.
• Contact the school your student is attending.

Answer: No.  Per BASD school board policy, Transportation is provided for all public, private or parochial school students who reside in the district and meet the eligibility criteria.

Answer: Yes.

Answer: Please call the Transportation's Customer Service Department at 610-861-0360 to let them know it is needed.  They will let you know where the student can get on the bus and/or if a stop will be re-instated.

Answer: If your child is eligible for transportation but will not use it, please call the Transportation's Customer Service Department at 610-861-0360.

Answer: No. We do not meet students at the door, nor do we accompany students to the door. Bus stops are at the curb.

Answer: Yes, every BASD bus is equipped with a camera.

Answer: To report your walk path unsafe, please contact Transportation at 610-861-0360.

If BASD Transportation, with guidance from the Pennsylvania Department of Transportation, determines the walk path unsafe, you will be notified of the route information as soon as it becomes available.

Answer: No.

Answer: The daycare staff stands in the place of the parent and must meet the child at the bus just as a parent would. Please take this into account when considering child care.

Answer: We attempt to route students on the same bus with the same bus driver, but this is not always possible.

Answer: Ride time depends on the distance between your home and school and the additional riders/stops on your bus route.

Answer: All bus conduct reports are sent to the school administrator. According to district policy, the school administrator determines all disciplinary action.

Answer: This is determined by BASD Transportation on a case-by-case basis.

Answer: No.

Answer: Yes, if a bus stop is not used for 10 consecutive days, the bus stop will be eliminated.

Answer: Yes, you can request only morning or afternoon transportation by contacting the Transportation's Customer Service Department at 610-861-0360.

Answer: No, unless they are enrolled in Special Education and have an IEP.

Answer: No, unless they are in Special Education and have an IEP.

Answer: Call Transportation's Customer Service Department at 610-861-0360.

Answer: Your child should arrive at the stop at least 10 minutes before the scheduled arrival time of the bus. If there is a substitute driver, the times may not be absolutely consistent with the regular times. If the bus is late, ask your child to remain at the stop. Buses break down, roads are blocked, drivers become ill or have emergencies, but there will always be a bus at every stop. If the wait becomes 10 minutes or longer, call Transportation's Customer Service Department at 610-861-0360.

Answer: Students are asked to be at their designated bus stop location at least 10 minutes prior to scheduled pick-up time.